One social link, more ways to become a customer

THE OUTCOME

Your social profile needs somewhere useful to send people.

Someone likes your work, but a profile description cannot complete their booking, collect their form or take their payment. A Flex Link gives them a place to choose what they came to do.

It is especially useful when you promote several offers, change campaigns or print a QR that needs to last. Keep the Flex Link's public address in place and update what it opens. You can use it without building a full website.

Build the destination for your bio or QR.

1. Prepare the actions first. Create the payment, Calendar or Form links you need. Packages and tickets are created in Packages & Tickets. You can find these links together in Stores/links.
2. Create a Flex Link. Open Links, choose Create link > Flex Link > Create Flex Link and give it an internal name, such as Social bio.
3. Choose the behavior. Use Link page for several choices or Redirect for one destination. Redirect must point to a non-Flex destination. Saving a different behavior removes the previously saved behavior's destinations, so review before switching.
4. Add clear choices. Use Add existing link to select store links, or Add URL for another appropriate destination. Give each item a useful title, description and button label; add an image if it helps. Apply item drafts and reorder with drag-and-drop or arrow controls.
5. Explain the page. For Link page, use Appearance to add an image, heading and short introduction. Ask Kady for draft wording where the editor offers writing help. Keep the most useful customer action near the top.
6. Save and check. Unpause when ready, save and open the actual public address. Follow each button and check its destination. The picker can include paused or expired links, so selection alone does not establish availability.
7. Place the real address. Copy it from the editor or QR & share. Use a clickable link field in your social profile, a supported story link, an email signature, a message or your website. Download its QR for a counter sign, card or flyer.

For a single-purpose flyer, use Redirect to open the promoted offer directly. Later, point that same Flex Link at a new appropriate offer instead of reprinting the QR.

Make the tap count.

• Use customer language. Request a consultation is clearer than Calendar. Buy five visits is more useful than Link 2.
• Put the URL where it can be tapped. Social platforms decide which placements support clickable links. A caption may need to direct people to your profile. Avoid making someone scan a QR displayed on the same phone when you can offer a tappable link.
• Keep the address, maintain the destinations. Paused or expired destinations still need attention. A Flex Link does not override checkout, booking availability, sign-in or sharing permissions.
• Check repeated choices. The editor warns about repeated URLs and lets you review them or save anyway. Keep duplicates only when they help the visitor.

For a direct payment action use the right payment-link type. For customers returning to their own activity, include your Store profile link.