THE INFORMATION WE COLLECT When you visit the website or use one of our mobile applications or other Services, we collect your IP address, and standard web log information, such as your browser type and the pages you accessed on our website. We also may collect Geolocation Information (defined below). If you do not agree to our collection of this information, you may not be able to use our Service. If you open a KadePay account, we collect the following information from you:
- Account Information - text-enabled cellular/wireless telephone number, machine or mobile device ID and other similar information.
- Identification Information - your name, street address, email address, date of birth, and SSN (or other governmental issued verification numbers).
- Device Information - information about you: (a) from your mobile device or computer such as your device type, machine or mobile device identification number, Geolocation Information, time zone, language setting, browser type, and IP address, and (b) from third parties for purposes of transaction processing, identity verification, fraud detection or prevention and other similar purposes. For fraud prevention purposes, we also may link your machine ID with the machines of others who use your same payment cards.
- Geolocation Information - information that identifies with reasonable specificity your location by using, for instance, longitude and latitude coordinates obtained through GPS, Wi-Fi, or cell site triangulation. We will collect this data for fraud and risk purposes. In addition, some of our Services may ask you for permission to share your current location within your device settings to enhance our Services. If you do not agree to our collection of Geolocation Information, our Services may not function properly when you try to use them. For information about your ability to restrict the collection and use of Geolocation Information to enhance our Services, please refer to the settings available in your device.
- Social Web Information - including but not limited to your Facebook Connect credentials and email account information. If you authorize Facebook Connect, the plug in allows us access to your email address, Facebook friends list, and public profile (including profile picture). We also allow you to import data from other social web services, including but not limited to Twitter, FourSquare, and email service providers. Social and e-mail contact information helps you connect to friends and contacts for invitation and payment transmission purposes (as well as helping us improve the Services and fight fraud). Additionally, another KadePay user may mention you in a transaction to which you are not a party by “tagging” your username in a transaction note or comment. When you are mentioned in a transaction note or comment into which you have visibility (e.g., a public transaction, a “friends only” transaction by one of your KadePay friends, or a comment on either such transaction), a link to your KadePay profile will appear in the transaction note or comment and, if your push notifications are turned on, you will receive a push notification about the mentions. You may manage certain contact preferences and notifications in your account settings.
- Financial Information - bank account online login information, bank account and routing numbers and credit cards linked to your KadePay account. KadePay does not share financial information with third party social networking services such as those listed in the prior bullet.
We are committed to providing a safe, secure, and all-around great service. Therefore, before permitting you to use the Services, we may require additional information from you we can use to verify your identity, address or other information or to manage risk and compliance throughout our relationship. We may also obtain information about you from third parties such as identity verification, fraud prevention and similar services. When you are using the Services, we collect information about your account transactions and we may collect Geolocation Information and/or information about your computer or other access device for fraud prevention and other similar purposes. Finally, we may collect additional information from or about you in other ways not specifically described here. For example, we may collect information related to your contact with our customer support team or store results when you respond to a survey.
HOW WE USE THE PERSONAL INFORMATION WE COLLECT Our primary purpose in collecting personal information is to provide you with a safe, smooth, efficient, fun and customized experience. We may use your personal information to:
- Provide the services and customer support you request;
- Process transactions and send notices about your transactions or your network activity;
- Resolve disputes, collect fees, and troubleshoot problems;
- Prevent potentially fraudulent, prohibited or illegal activities, and enforce our User Agreement through the use of our risk and fraud tools which may include use of Account Information, Identification Information, Financial Information, Device Information, Social Web Information and Geolocation Information;
- Create an account connection between your KadePay account and a third-party account or platform;
- Customize, personalize, measure, and improve our services and the content and layout of our website;
- Send you updates about new products and services that we are offering to customers;
- Compare information for accuracy and verify it with third parties;
- Perform other duties as required by law; and
- If you elect to share your Geolocation Information, we will use this information to enhance the security of the Services and we may use this information to provide you with location-specific options, functionality, offers, advertising, search results, or other location-specific content.
- Public information for personal profiles includes your KadePay username, profile photo, first and last name, month and year of KadePay account creation, and public transactions in which you've been involved.
- Public information for business profiles includes KadePay username, profile and background photos, business name, business description, and QR code. Public information for business profiles may be indexed by and searchable on search engines.
In addition to any public information, your KadePay friends list may be seen by any logged-in KadePay user; you may adjust or turn off this setting in the privacy section in your account settings. We may share your personal information with:
- Our parent company, Circles Pay, Inc. and affiliates and subsidiaries it controls, but only for purposes allowed by this document.
- Companies that Circles Pay, Inc. plans to merge with or be acquired by or, in the event of any bankruptcy, a bankruptcy estate. Should such a combination occur, we will require that the new combined entity follow this privacy policy with respect to your personal information. If your personal information could be used contrary to this policy, you will receive prior notice and the opportunity to communicate preferences you may have, if applicable.
- Law enforcement, government officials, or other third parties if Circles Pay is compelled to do so by a subpoena, court order or similar legal procedure, when it is necessary to do so to comply with law, or where the disclosure of personal information is reasonably necessary to prevent physical harm or financial loss, to report suspected illegal activity, or to investigate violations of the KadePay User Agreement, or as otherwise required by law.
- Third party service providers who assist us in providing services to you or who provide fraud detection or similar services on our or any vendor’s behalf.
- The other KadePay user participating in the transaction and, depending on the privacy setting of each KadePay account transaction, your KadePay friends and the KadePay friends of the other user participating in the transaction, or the public, through the KadePay feed on our website and mobile application and elsewhere on the internet.
- Service providers under contract who help with parts of our business operations (for example, fraud prevention, payment processing, or technology services). Our contracts dictate that these service providers only use your information in connection with the services they perform for us and not for their own benefit.
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Other third parties with your consent or at your direction to do so, including if you authorize an account connection with a third-party account or platform.
- For the purposes of this privacy policy, an "account connection" with such a third party is a connection you authorize or enable between your KadePay account and a non-KadePay account, payment instrument, or platform that you lawfully control or own. When you authorize such a connection, KadePay and the third-party will exchange your personal information and other information directly. Examples of account connections include, without limitation: linking your KadePay account to a social media account or social messaging service; connecting your KadePay account to a third-party data aggregation or financial services company, if you provide such company with your KadePay account log-in credentials; or using your KadePay account to make payments to a merchant or allowing a merchant to charge your KadePay account.
- If you connect your KadePay account to other financial accounts, directly or through a third-party service provider, we may have access to your account balance and account and transactional information, such as purchases and funds transfers. If you choose to create an account connection, we may receive information from the third-party about you and your use of the third-party’s service. For example, if you connect your KadePay account to a social media account, we will receive personal information from the social media provider via the account connection. We will use all such information that we receive from a third-party via an account connection in a manner consistent with this privacy policy.
- Information that we share with a third-party based on an account connection will be used and disclosed in accordance with the third-party’s privacy practices. Before authorizing an account connection, you should review the privacy notice of any third-party that will gain access to your personal information as part of the account connection. For example, personal information that KadePay shares with a third-party account or platform such as a social media account may in turn be shared with certain other parties, including the general public, depending on the account’s or platform’s privacy practices.
- If you choose to use Siri or iMessage to send payments via KadePay or to otherwise use the Services, such use is subject to Apple’s terms and conditions for use of iMessage and/or Siri, as applicable, and the terms of the KadePay User Agreement. By using Siri or iMessage, you authorize us to share some of your KadePay account data (including your friends list, list of persons you have transacted with most recently and most frequently, transaction instructions, and transaction notes) with Apple to allow it to facilitate transaction requests made through Siri or iMessage on iOS. Data shared with Apple will be used pursuant to Apple’s then-current user agreements and privacy policies. You can grant or revoke Apple’s access to KadePay on iOS at any time under the “Siri” or “iMessage” settings on your iPhone.
KadePay does not send your personal information to third-party social networks unless you have specifically requested or authorized us to do so. When you broadcast information to such third-party social networks, such information is no longer under the control of KadePay and is subject to the terms of use and privacy policies of such third parties.
Consumer Privacy Notice
KadePay is a service provided by Circles Pay, Inc. (“KadePay”)
- Social Security number and account balances
- Payment history or transaction history
- Credit history or credit scores
Who we are and what we do
- open an account or provide account information
- link your credit or debit card to your KadePay account or give us your contact information
- use your KadePay account to send or receive funds
- sharing for affiliates’ everyday business purposes— information about your creditworthiness
- affiliates from using your information to market to you
- sharing for nonaffiliates to market to you
Definitions
- Nonaffiliates with which we share personal information include service providers that perform services or functions on our behalf.
- Our joint marketing partners include financial companies and banks
We may transfer personal information to other countries, for example, for customer service or to process transactions.
California: If your KadePay account has a California mailing address, we will not share personal information we collect about you except to the extent permitted under California law.
Vermont: If your KadePay account has a Vermont mailing address, we will not share personal information we collect about you with non-affiliates unless the law allows or you provide authorization.
In this notice, we are addressing specific disclosure requirements under the California Consumer Privacy Act of 2018 for California residents. This notice should be read together with KadePay’s Privacy Policy and applies to all California residents who visit our Sites or use the Services.
Personal Information Collection and Purposes of Use We collect, use and share personal information regarding California residents as described in this notice.
We did not sell any consumers’ personal information in the preceding 12 months.
California Residents’ Privacy Rights California residents have rights to request access to certain personal information collected about them over the past 12 months, or deletion of their personal information, subject to certain exceptions, and may not be discriminated against because they exercise any of their rights under the California Consumer Privacy Act. We may require you to provide additional personal information to verify your identity before we process your request; we may not process your request if we are unable to verify your identity. You may contact us by email to info@KadePay.com . Learn more about how we have handled your Privacy Rights .
- from you when you use our Services
- merchants
- service providers
- financial institutions
- provide the Services and customer support
- process transactions and send notices about your transactions or your network activity
- resolve disputes, collect fees, and troubleshoot problems
- prevent potentially fraudulent, prohibited or illegal activities, and enforce our User Agreement
- create an account connection between your KadePay account and a third-party account or platform
- customize, personalize, measure, and improve our services and the content and layout of our website
- send you updates about new products and services that we are offering to customers
- compare information for accuracy and verify it with third parties
- perform other duties as required by law
- Circles Pay, Inc. and affiliates and subsidiaries it controls
- service providers
- financial institutions
- merchants
- third party accounts or platforms
- parties to the transaction
- other KadePay users
- internet users (some personal information is public information including your KadePay username, KadePay profile photo, KadePay profile first and last name, month, and year of KadePay account creation, and public transactions in which you’ve been involved, and may be seen by anyone on the internet, whether or not they have a KadePay account)
- third parties for our business purposes or as permitted or required by law
- law enforcement, government officials, or other third parties
-
from you when you use our Services
merchants
service providers
financial institutions
- provide the Services and customer support
- process transactions and send notices about your transactions or your network activity
- resolve disputes, collect fees, and troubleshoot problems
- prevent potentially fraudulent, prohibited or illegal activities, and enforce our User Agreement
- create an account connection between your KadePay account and a third-party account or platform
- customize, personalize, measure, and improve our services and the content and layout of our website
- send you updates about new products and services that we are offering to customers
- compare information for accuracy and verify it with third parties
- perform other duties as required by law
- Circles Pay, Inc. and affiliates and subsidiaries it controls
- service providers
- financial institutions
- merchants
- third party accounts or platforms
- parties to the transaction
- other KadePay users
- internet users (some personal information is public information including your KadePay username, KadePay profile photo, KadePay profile first and last name, month, and year of KadePay account creation, and public transactions in which you’ve been involved, and may be seen by anyone on the internet, whether or not they have a KadePay account)
- third parties for our business purposes or as permitted or required by law
- law enforcement, government officials, or other third parties
- from you when you use our Services
- service providers
- provide the Services
- prevent potentially fraudulent, prohibited or illegal activities, and enforce our User Agreement
- send you updates about new products and services that we are offering to customers
- compare information for accuracy and verify it with third parties
- perform other duties as required by law
- Circles Pay, Inc. and affiliates and subsidiaries it controls
- service providers
- financial institutions
- third parties for our business purposes or as permitted or required by law
- law enforcement, government officials, or other third parties
- from you when you use our Services
- merchants
- service providers
- financial institution
- provide the Services and customer support
- process transactions and send notices about your transactions or your network activity
- resolve disputes, collect fees, and troubleshoot problems
- prevent potentially fraudulent, prohibited or illegal activities, and enforce our User Agreement
- create an account connection between your KadePay account and a third-party account or platform
- customize, personalize, measure, and improve our services and the content and layout of our website
- send you updates about new products and services that we are offering to customers
- compare information for accuracy and verify it with third parties
- perform other duties as required by law
- Circles Pay, Inc. and affiliates and subsidiaries it controls
- service providers
- financial institutions
- merchants
- third party accounts or platforms
- parties to the transaction
- other KadePay users
- internet users (some personal information is public information including your KadePay username, KadePay profile photo, KadePay profile first and last name, month, and year of KadePay account creation, and public transactions in which you’ve been involved, and may be seen by anyone on the internet, whether or not they have a KadePay account)
- third parties for our business purposes or as permitted or required by law
- law enforcement, government officials, or other third parties
- from you when you use our Services
- merchants
- service providers
- provide the Services and customer support
- process transactions and send notices about your transactions or your network activity
- resolve disputes, collect fees, and troubleshoot problems
- prevent potentially fraudulent, prohibited or illegal activities, and enforce our User Agreement
- create an account connection between your KadePay account and a third-party account or platform
- customize, personalize, measure, and improve our services and the content and layout of our website
- send you updates about new products and services that we are offering to customers
- compare information for accuracy and verify it with third parties
- perform other duties as required by law
- Circles Pay, Inc. and affiliates and subsidiaries it controls
- service providers
- financial institutions
- third party accounts or platforms
- third parties for our business purposes or as permitted or required by law
- law enforcement, government officials, or other third parties
- from you if you elect to share this information
- service providers
- to enhance the security of Services, provide you with location-specific options, functionality, offers, advertising, search results, or other location-specific content
- prevent potentially fraudulent, prohibited or illegal activities, and enforce our User Agreement
- Circles Pay, Inc. and affiliates and subsidiaries it controls
- service providers
- third parties for our business purposes or as permitted or required by law
- law enforcement, government officials, or other third parties
- from you when you use our Services
- provide the Services and customer support
- process transactions
- resolve disputes, collect fees, and troubleshoot problems
- prevent potentially fraudulent, prohibited or illegal activities, and enforce our User Agreement
- compare information for accuracy and verify it with third parties
- perform other duties as required by law
- Circles Pay, Inc. and affiliates and subsidiaries it controls
- service providers
- third parties for our business purposes or as permitted or required by law
- law enforcement, government officials, or other third parties
- from you when you use our Services
- merchants
- service providers
- provide the Services
- prevent potentially fraudulent, prohibited or illegal activities, and enforce our User Agreement
- customize, personalize, measure, and improve our services and the content and layout of our website
- send you updates about new products and services that we are offering to customers
- perform other duties as required by law